Delay Repay Claim Form

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Benefits of creating an account:

✓Easier to make delay repay claims.
✓Your personal details will always be prefilled.
✓Season ticket holders can save their ticket and skip having to add each time.
✓Save your preferred compensation method.
✓All your Delay Repay claims in one place.

Looking for help with your Delay Repay claim? FREQUENTLY ASKED QUESTIONS © Copyright 2024 Tracsis Travel Compensation Services Ltd | Version- 1.1.y i-090865ce2c7ac3787

If your claim is against the emergency timetable (Buses between Aylesbury and London) on 26th and 27th September, please contact Customer Relations via support.chilternrailways.co.uk

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Planned disruption & engineering works
Occasionally, work may need to be carried out on our line and this may result in part of our line being closed. When this happens, we will arrange alternative transport and strive to advertise any amended timetables as early as possible. Occasionally this may be at short notice, and it is therefore always advisable to check our timetable before travelling. You can view amended timetables at www.chilternrailways.co.uk or by calling us on 03456 005 165.
Please note that compensation for delays in such cases is based on the timetable that is applicable on the day of travel, which can be viewed on our website.