Delay Repay Claim Form

My Delay Repay Account

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Benefits of creating an account :

✓Easier to make delay repay claims.
✓Your personal details will always be prefilled.
✓Season ticket holders can save their ticket and skip having to add each time.
✓Save your preferred compensation method.
✓All your Delay Repay claims in one place.

Looking for help with your Delay Repay claim? FREQUENTLY ASKED QUESTIONS © Copyright 2022 Tracsis Travel Compensation Services Ltd | Version- 1.1.H i-0081030f15ad8b0b2

Due to industrial action, amended services are operating between 21st and 25th June.

Any customers who still travelled on these dates and incurred a delay, Delay Repay claims will be calculated against the advertised amended timetable only. If you have chosen not to travel and require a refund for your unused daily tickets, please visit www.chilternrailways.co.uk/contact-us to make a claim or contact the retailer from which you purchased your ticket. If you are a Season ticket holder and did not travel as a result of the industrial action, please continue to use this Delay Repay form and select 'Did Not Travel' after entering your usual journey details when making your claim.