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My Delay Repay Account
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  • ✓Easier to make delay repay claims.
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  • ✓Season ticket holders can save their ticket and skip having to add each time.
  • ✓Save your preferred compensation method.
  • ✓All your Delay Repay claims in one place.
My Delay Repay Account
FREQUENTLY ASKED QUESTIONS

Planned disruption & engineering works

Occasionally, work may need to be carried out on our line and this may result in part of our line being closed. When this happens, we will arrange alternative transport and strive to advertise any amended timetables as early as possible. Occasionally this may be at short notice, and it is therefore always advisable to check our timetable before travelling. You can view amended timetables at www.chilternrailways.co.uk or by calling us on 03456 005 165.

Please note that compensation for delays in such cases is based on the timetable that is applicable on the day of travel, which can be viewed on our website.