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My Delay Repay Account
Start a new claim

  • ✓Easier to make delay repay claims.
  • ✓Your personal details will always be prefilled.
  • ✓Season ticket holders can save their ticket and skip having to add each time.
  • ✓Save your preferred compensation method.
  • ✓All your Delay Repay claims in one place.
My Delay Repay Account
FREQUENTLY ASKED QUESTIONS
We have now upgraded to our new and improved Delay Repay system, making the claims process quicker and easier for customers to claim their Delay Repay compensation. Please follow this link to start your new claim or make any appeals to your previous claims: https://delayrepay.chilternrailways.co.uk/